Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: July 2025

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Business information and VAT number
  • Billing and payment information
  • Account credentials and preferences

Business Data

To provide our inventory management services, we process:

  • Amazon and eBay store data and order information
  • Product listings and inventory levels
  • Sales data and transaction history
  • Customer order details

How We Use Your Information

We use your information to:

  • Provide and maintain our inventory management services
  • Sync orders and inventory across your Amazon and eBay stores
  • Send low stock alerts and notifications
  • Process payments and billing
  • Provide customer support and respond to your requests
  • Improve our services and develop new features
  • Comply with legal obligations and UK regulations

Data Security & Protection

We implement industry-standard security measures to protect your data:

  • SSL encryption for all data transmission
  • Secure data centres with 24/7 monitoring
  • Regular security audits and penetration testing
  • Access controls and authentication measures
  • Data backup and disaster recovery procedures

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • With Amazon and eBay APIs to sync your store data
  • With payment processors to handle billing
  • When required by law or to protect our legal rights

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete your personal data
  • Restrict processing of your data
  • Data portability
  • Object to processing based on legitimate interests

To exercise these rights, please contact us using the information below.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: zubair@parceltec.co.uk

Data Protection Officer: zubair@parceltec.co.uk

Address: Stock Sync Pro, Scotland, UK

We aim to respond to all requests within 30 days.